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Service Technician

Neptune Plumbing Service Technician

We Are Always Looking for New Talent

We are looking for a self-starter experienced Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Responsibilities:

  • Provide service and customer support during field visits or dispatches
  • Manage all on site installation, repair, maintenance and plumbing tasks
  • Diagnose errors or problems and determine proper solutions
  • Produce timely and detailed service reports
  • Document processes
  • Operate vehicle in a safely manner
  • Follow all company’s filed procedures and protocols
  • Cooperate with the team and share information across the organization
  • Comprehend customer requirements and make appropriate recommendations
  • Build positive relationships with customers
  • Provide sewer and drain cleaning
  • Operate and complete sewer camera work
  • Be a part of an “on call” rotation (nights and weekends)

Requirements:

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See What Our Team Has to Say About Neptune

Employee Reviews

At Neptune Plumbing, your satisfaction is our priority! See for yourself what our customers have to say about working with us.

    The passion in this company is top notch. I’ve never worked for another company that is as passionate to service their customers as we do here.
    "The passion in this company is top notch. I’ve never worked for another company that is as passionate to service their customers as we do here."