Every Service Company Should be as Good as You!

"Bill the Plumber did an EXCELLENT job for us! He was professional, courteous and ON TIME! Our new toilet looks great and Bill left our bathroom spotless. I am very pleased with my experience with Neptune Plumbing!"

- Bill A.

I Really Appreciated Mike’s Services When He Came to Assist. He Was Very Professional and Helpful

"A plumbing issue in the middle of a busy Saturday night is certainly stressful for a restaurant and he was able to address the issue quickly so that we could continue operations. A big thank you to Mike!"

- Kyah F.

Professional, Friendly, and Hard Working

"Thanks for the quick response with the Main Fire line. Ed, John and the guys are a great group of workers. I spent hours with them yesterday. You will be in our building for a long time."

- Mike P.

Truly Exceptional in Today’s Business Environment!

"My first contact was with the dispatcher. She was very friendly, upbeat and I could tell she cared about our issue. Today, Eric showed up and WOWed us with his knowledge. These two exceptional individuals are a great representation of the Neptune brand."

- Nancy M.

Your Customer Service From the Initial Call All the Way Thru at Neptune Is Absolutely Superb and One to Be Proud Of

"Again, thank you for the immediate assistance. Jeremy was very helpful, educational, and fixed the problem today."

- Susie M.

Please Keep up the Good Work!

"I just want to drop a quick email to applaud you, and your team, for the project so far at Twinsburg. I have seen and heard only good things regarding the construction, cleanliness, courtesy and positive attitude."

- Jesse S.

Technician Was Very Professional and Prompt

"Thank you so much for getting the new hot water tank installed so quickly. I wish you continued success with Neptune. If I know anyone that needs plumbing work, I will definitely send them your way!!"

- Mike B.

Friendly, Very Thorough and Took All the Time Necessary to Work Through the Problem

"I wanted to let you know I had a very pleasurable experience with Neptune today. From my call with dispatch (who was very friendly and professional) to TJ who came out, it was the type of service one hopes for, but rarely receives."

- Randy B.